Service and Repair
With over 30 years of experience servicing all makes and models of helium leak detectors and their high-vacuum systems, we’re equipped to handle even the most challenging and complex jobs. Our expert technicians regularly travel throughout the Northeast, providing top-tier service to customers with anywhere from a single unit to 25+ leak detectors. Whether in production facilities, lab environments, or clean rooms, we deliver precision and reliability to keep your operations running smoothly. Additionally, our technicians are certified to enter secure and sensitive facilities, ensuring compliance and professionalism in even the most restricted environments.
Maintenance, Calibration, and Troubleshooting Solutions
Technical Support and Maintenance
With over 30 years of experience servicing all makes and models of helium leak detectors and their high-vacuum systems, we’re equipped to handle even the most challenging jobs and environments. Our expert technicians regularly travel throughout the Northeast, helping customers solve problems with difficult set-ups and environments. For example where a nitrogen purge is required.
With experience building units at the manufacturer, our technicians have experience at the circuit board level of some of the most popular models. Rebuilding ion sources, tuning pre-amplifiers, performing NIST certification of backing pumps are a few of the services that set us apart. Additionally, our technicians are certified to enter secure and sensitive facilities, ensuring compliance and professionalism in even the most restricted environments.
Comprehensive Repairs
At Vacumetrics, our skilled technicians excel in handling even the most challenging and complex tasks with unmatched precision and efficiency. We understand how vital it is to keep your operations running seamlessly, so we work on your schedule, arriving at your facility fully equipped with the tools and parts needed to deliver fast, reliable service.
Whether it’s a quick on-site fix like replacing a faulty valve or a leaky gasket, or a more intricate repair—such as rebuilding an ion source or addressing the complexities of a turbomolecular pump—our state-of-the-art shop is ready to handle the job with expertise.
Backed by decades of experience and a vast network of trusted vendors, we’re ready to provide seamless solutions for all your needs, ensuring minimal downtime and maximum reliability.
Preventative Maintenance Plans
Vacumetrics provides tailored preventative maintenance plans to keep your leak detector running at peak performance and minimize the risk of costly downtime. Choose from our convenient annual flat-rate plans or let us create a custom solution that fits your unique needs. Most annual plans start at under $2,500.
Contact us today, and we’ll help you find the perfect plan to ensure your equipment stays reliable and efficient!
Leak Detector Calibration
To keep your leak detector performing at its best, we recommend annual recalibration of the internal leak. This ensures accurate readings, consistent operation, peak efficiency and is often required to meet Quality Management Systems. Our standard helium leak certification service meets all N.I.S.T. (National Institute of Standards and Technology) standards, with A2LA Certification available when required, giving you confidence in the accuracy and reliability of your equipment.
Expert Troubleshooting Support
We’re here to ensure you get the most out of your equipment with our expert troubleshooting services, available both on-site and remotely. Our skilled technicians are dedicated to maximizing your equipment’s performance, providing the support you need, whenever and wherever you need it.
Other Expert Technical Services
On-Site Helium Leak Testing and Detection
For customers who lack the in-house expertise or have a short-term testing need, let us handle the job for you. Our highly skilled technicians will come directly to your location and perform precise helium leak testing using state-of-the-art equipment. It’s a hassle-free, professional solution tailored to meet your temporary or specialized requirements.
Vacuum Pump Rebuilding
We specialize in the maintenance and complete rebuilding of all makes and models of high-vacuum pumps, including both dry-style and oil-style pumps. Every pump we rebuild is meticulously restored to meet OEM specifications and comes backed by our 6-month warranty, ensuring your peace of mind.
To make the process even easier, we offer convenient pick-up and delivery services in local areas. Our reliable and cost-effective solutions are designed to keep your operations running smoothly while saving you time and hassle. Let us handle your pump rebuilding needs with the expertise and quality you can trust.
Leak Detector Accessories and Data Collection Systems
Vacumetrics makes it easy to seamlessly integrate your leak detector into your specific workflows, providing the accessories you need to streamline measurements and efficiently record results. Many of our machines are equipped with advanced interface modules, enabling remote operation and effortless data capture through Profibus, DeviceNet, or Ethernet/IP. This simplifies process monitoring and ensures smooth statistical process control (SPC), helping you optimize performance and maximize efficiency.
Questions? Reach out!
Don't see the service you need done? Have questions about which services you need? Our experts can assist you in getting any information you need. Reach out!